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Customer Care

For enquiries regarding orders that have already been placed, fulfilled, or you are looking for information about pieces on our website, we are here to help.

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Alternatively, you can use our LiveChat or call us at +1 917 444 5935 during business hours (12:00 to 18:00 EST) for more expedient assistance.

Trade Services

If you're a member of the trade or have questions regarding joining our trade programme, we have dedicated assistance for you.

Email us at with questions.

Brand Enquiry

Brands, designers and artisans that are interested in partnering with or selling on Rose Crosby should submit an email to with any requisite information. Our team will review and revert back as promptly as possible.


All press enquiries can be sent directly to


Call customer service at 917.444.5935 between 12:00 to 18:00 M-F


Send us an email at with any questions or enquiries

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