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Returns and Cancellation

As all items on Rose Crosby are made to order, we are unable to offer returns on any order. There is a 24 hour cancellation policy available for any reason. Post this timeframe, all orders are final and we are unable to cancel or provide refunds for any reason.

Please note that all handmade products or products made from natural materials (i.e. marble, travertine, etc.) have unique variations, colours/grains, and pitting. This means no two products will look exactly the same and may vary slightly from the product imagery on our website. We are unable to accept returns that are requested for this specific purpose.


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