WHAT IS YOUR GENERAL SHIPPING POLICY?
Rose Crosby offers complimentary standard shipping on all domestic orders within the contiguous United States.
Complimentary shipping will be offered on international orders exceeding 200 USD, or $50 for all other orders.
WHAT IS YOUR SHIPPING POLICY FOR FURNITURE?
Rose Crosby utilises deferred shipping for all furniture orders. This enables us to work with our preferred carriers to create a customised quote for the most favourable shipping rates, specific to the goods ordered and the delivery destination. The rates will be sent within 24 hours after an order has been placed or an inquiry has been made. Customers can also elect to organise their own shipping if desired.
WHERE DOES ROSE CROSBY SHIP?
Rose Crosby ships to most countries internationally with a few exceptions due to restrictions outside our control. If you have questions regarding a particular place, please email us at firstname.lastname@example.org. We will do our best to accommodate your request.
HOW DO I TRACK MY ORDER?
After your order has been processed and passed to our shipping partner, you will receive an email with a tracking number.
DO I NEED TO PAY DUTY AND IMPORT CHARGES?
International items may be subject to taxes and duties according to the delivery country's customs policies. These fees are to be borne by the customer and are outside the control of Rose Crosby. If you require any further information regarding import fees for your specific delivery location, please reach out to our team.